Terms & Conditions
Last Updated: January 2026
Welcome to Ashwind Media LLC (“Ashwind Media,” “Company,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of https://ashwindmedia.com (the “Website”) and any services, communications, or materials provided by Ashwind Media LLC.
By accessing, browsing, or using this Website or engaging our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, you must immediately discontinue use of the Website.
1. Eligibility & Acceptance of Terms
You affirm that:
You are at least 18 years of age
You have the legal authority to enter into binding agreements on behalf of yourself or the entity you represent
Any information you provide is accurate and complete
If you engage Ashwind Media LLC for aerial or drone-related services, you further affirm that:
You have the legal right and authority to grant access to the locations, airspace (to the extent required), assets, and operations to be captured
You have obtained, or are responsible for obtaining, any permissions, approvals, or clearances required by property owners, site operators, or third parties
You acknowledge that all drone operations are conducted in compliance with FAA regulations and applicable safety requirements, and that certain conditions (including weather, airspace authorization, or site restrictions) may limit or delay aerial capture
Use of this Website or engagement of services constitutes acceptance of these Terms whether or not you become a client.
2. Use of the Website
You agree to use the Website solely for lawful purposes. You may not:
Violate any applicable local, state, federal, or international laws
Attempt unauthorized access to servers, systems, or data
Circumvent security features
Upload or transmit malware, spyware, spam, or malicious code
Use the Website in a manner that disrupts performance or availability
Scrape, copy, or reverse-engineer Website content
We reserve the right to restrict, suspend, or terminate access at our sole discretion without notice.
3. Scope of Services
Ashwind Media LLC provides professional services including, but not limited to:
Digital marketing
Website design and management
Branding and visual content
Media production and content management
Advertising strategy and execution
All services, pricing, timelines, deliverables, and performance expectations are governed exclusively by written proposals, statements of work, contracts, or agreements.
Nothing on this Website constitutes a binding offer.
4. No Guarantee of Results
You acknowledge and agree that:
Marketing, advertising, and media services involve subjective and market-dependent outcomes
No guarantees are made regarding traffic, revenue, rankings, conversions, sales, or business results
Past performance does not guarantee future results
Ashwind Media LLC shall not be held liable for business decisions made based on services provided.
5. Client Responsibilities
Clients agree to:
Provide accurate, lawful, and timely information
Maintain ownership or legal rights to all submitted materials
Review deliverables promptly
Comply with third-party platform rules (Google, Meta, etc.)
Delays or failures caused by client inaction relieve Ashwind Media LLC of liability.
6. Leads, Forms & Communications
By submitting information through the Website, you:
Confirm information is accurate and not fraudulent
Consent to receive communications via email, phone, SMS, or other channels
Acknowledge communications may include marketing or service-related messages
You may opt out of marketing communications at any time; transactional communications may still occur.
7. Payments, Fees & Billing
All prices are listed in U.S. Dollars unless otherwise stated
Payment terms are governed by written agreements
Late or failed payments may result in paused or terminated services
We reserve the right to pursue collection for unpaid balances
You authorize Ashwind Media LLC to invoice and charge payment methods on file when applicable.
8. Refunds, Cancellations & Chargebacks
a. Service-Based Work
Due to the nature of professional services, all sales are final once work has begun, unless otherwise stated in writing.
b. Cancellations
Must be submitted in writing to Team@ashwindmedia.com
Cancellation does not negate payment obligations for completed or in-progress work
c. Refund Eligibility
No refunds for completed or partially completed services
Refunds for unstarted work are discretionary
Non-recoverable costs (software, licenses, ad spend, contractors) are non-refundable
d. Recurring / Subscription Services
Must be canceled prior to the next billing cycle
No prorated refunds for partial periods
e. Chargebacks
Clients agree to contact Ashwind Media LLC before initiating any chargeback. Unauthorized chargebacks may result in:
Immediate service termination
Additional administrative and recovery fees
Legal action if necessary
9. Intellectual Property
All Website content—including text, logos, graphics, designs, images, videos, and branding—is owned by Ashwind Media LLC or licensed appropriately.
You may not reproduce, distribute, modify, or exploit any content without express written consent.
10. Client Content & Licensing
Clients affirm they own or have legal rights to all submitted materials. You grant Ashwind Media LLC a non-exclusive, royalty-free license to use client materials solely for project execution and portfolio display unless otherwise agreed.
Ashwind Media LLC is not responsible for copyright or trademark violations arising from client-provided content.
11. Third-Party Platforms & Tools
We may utilize or link to third-party platforms, software, or services. Ashwind Media LLC:
Does not control third-party policies or outages
Is not responsible for changes imposed by third-party providers
Disclaims liability for third-party service failures
12. Disclaimer of Warranties
The Website and services are provided “AS IS” and “AS AVAILABLE.”
We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
13. Limitation of Liability
To the maximum extent permitted by law, Ashwind Media LLC shall not be liable for:
Indirect, incidental, consequential, or punitive damages
Loss of profits, data, or business opportunities
Claims exceeding the amount paid to Ashwind Media LLC in the prior 6 months
14. Indemnification
You agree to indemnify and hold harmless Ashwind Media LLC from any claims, damages, liabilities, costs, or legal fees arising from:
Your use of the Website or services
Violations of these Terms
Infringement of third-party rights
Client-provided content or instructions
15. Termination
We may suspend or terminate access to the Website or services at any time, with or without cause, without liability.
Termination does not relieve outstanding payment obligations.
16. Governing Law & Jurisdiction
These Terms shall be governed by and construed under the laws of the United States and the State in which Ashwind Media LLC is registered, without regard to conflict-of-law principles.
17. Changes to These Terms
We reserve the right to update these Terms at any time. Updates will be effective immediately upon posting. Continued use constitutes acceptance.
18. Contact Information
Ashwind Media LLC
Email: Team@ashwindmedia.com
Website: https://ashwindmedia.com
ADDENDUM TO TERMS & CONDITIONS
19. Binding Arbitration & Dispute Resolution
Any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or any services provided by Ashwind Media LLC shall be resolved exclusively through binding arbitration, rather than in court.
Arbitration shall be conducted on an individual basis
Class actions, collective actions, and representative claims are expressly waived
Arbitration shall be governed by the rules of the American Arbitration Association (AAA)
The arbitration shall take place in the United States, in the state where Ashwind Media LLC is registered, unless otherwise agreed in writing
Each party shall bear its own costs and attorneys’ fees unless otherwise awarded by the arbitrator.
20. Waiver of Class Actions
You agree that any dispute resolution proceedings shall be conducted only on an individual basis, and not in a class, consolidated, or representative action.
You expressly waive any right to:
Participate in a class action lawsuit
Act as a class representative or class member
Seek relief on a collective basis
21. Limitation of Claims Period
Any claim arising out of or related to the Website or services must be brought within one (1) year after the cause of action arises. Claims not brought within this period are permanently barred.
22. Force Majeure
Ashwind Media LLC shall not be liable for failure or delay in performance due to circumstances beyond reasonable control, including but not limited to:
Natural disasters
Internet outages
Platform failures
Acts of government
Labor disputes
Cyberattacks
Third-party service disruptions
23. DMCA Copyright Policy
Ashwind Media LLC respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).
If you believe content on this Website infringes your copyright, submit a written notice including:
Identification of the copyrighted work
Identification of the allegedly infringing material
Your contact information
A statement of good-faith belief
A statement under penalty of perjury that the information is accurate
Send DMCA notices to:
Email: Team@ashwindmedia.com
Subject: DMCA Notice
24. Portfolio & Marketing Use Rights
Unless otherwise agreed in writing, you grant Ashwind Media LLC the right to:
Display completed work in portfolios
Use work samples for marketing, promotional, and case-study purposes
Reference client logos and business names as examples of past work
Confidential information will not be disclosed without consent.
25. Advertising & Platform Disclaimer
You acknowledge that:
Advertising platforms (Google, Meta, LinkedIn, etc.) operate independently
Ashwind Media LLC does not control platform algorithms, policy changes, or outages
Ad performance may fluctuate due to external factors beyond our control
No guarantee is made regarding ad performance, cost per result, or platform approval.
26. No Employment or Partnership Relationship
Nothing in these Terms or any agreement shall be deemed to create:
An employment relationship
A partnership
A joint venture
A fiduciary relationship
Ashwind Media LLC operates solely as an independent contractor.
27. Non-Solicitation
During the term of services and for twelve (12) months thereafter, clients agree not to solicit or hire Ashwind Media LLC employees, contractors, or partners without prior written consent.
28. Confidentiality
Both parties agree to maintain the confidentiality of non-public business information disclosed during the course of services.
This obligation survives termination of services.
29. Severability
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.
30. Entire Agreement
These Terms, along with any written agreements, proposals, or statements of work, constitute the entire agreement between you and Ashwind Media LLC and supersede all prior discussions or representations.